# Empowering the telecommunications industry

Atlassian’s suite of integrated collaboration software is helping revolutionize the way telecom teams work.

## Industry-leading project management, DevOps, and ITSM solutions

Get your ideas to market faster and deliver world-class customer experiences with Atlassian's scaleable and secure suite of product, project, and service management solutions.

### Agile development

- [Agile development](https://www.atlassian.com/industries/telecom#tab-6892dfa8-401f-4c45-884f-4007d7ac2a22)
- [IT & service management](https://www.atlassian.com/industries/telecom#tab-21bc5b27-b315-499a-b898-1a997b06e4e9)
- [DevOps](https://www.atlassian.com/industries/telecom#tab-2fc566e9-53d3-488b-a674-2d8ffdd600d9)
- [Project management](https://www.atlassian.com/industries/telecom#tab-52dc1d40-e284-4d98-a536-41ee5335a48b)

### Agile development & transformation

Adopt agile best practices at scale and transform the way your organization works with Jira, a suite of products built to bring teams from across the business together so they can deliver value faster.

[Learn more about the Jira suite](https://www.atlassian.com/jira)

### IT & service management

Streamline your IT operations and deliver exceptional service management to employees and customers alike with Jira Service Management’s centralized, flexible, and collaborative platform.

[Explore Jira Service Management](https://www.atlassian.com/software/jira/service-management)

### DevOps & continuous integration

Streamline your development lifecycle with Atlassian’s flexible and extensible Open DevOps solution, powered by Jira Software. Automate builds, tests and deployments to achieve faster, high-quality releases.

[Discover Open DevOps](https://www.atlassian.com/solutions/devops)

### Project management

Manage complex projects and tight timelines with a single-source of truth for planning, tracking, collaborating and managing resources with our comprehensive suite of project management tools.

[Explore Jira Software](https://www.atlassian.com/software/jira)

## Get started faster with templates

Pre-built templates make it easier for telecom companies to focus on scaling their operations at speed and delivering better customer experiences.

**Jira SOFTWARE**  
**Agile collaboration**  
Template bundle designed by Lumen.](https://www.atlassian.com/software/jira/templates/lumen)

**Jira Service Management**  
**ITSM**  
Manage requests, incidents, and changes so you can deliver great service, fast.](https://www.atlassian.com/software/jira/templates/it-service-management)

**Confluence**  
**Project management collection**  
Use this collection of templates to create and execute a project.](https://www.atlassian.com/software/confluence/templates/collections/project-management)

**Jira Software**  
**DevOps project plan**  
Plan, build, and operate software in one central project.](https://www.atlassian.com/software/jira/templates/devops)

[Explore Jira templates](https://www.atlassian.com/software/jira/templates)

## Over 1,000 trusted integrations

Atlassian products can be tailored to meet your telecommunications needs with a variety of integrations and applications.

## Everything telecom teams need

### Powerful analytics and reporting

Gain valuable performance insights, identify bottlenecks, and make data-driven decisions to continuously improve your processes with comprehensive [analytics and reporting capabilities](https://www.atlassian.com/platform/analytics).

### Built-in intelligence

Reduce manual work and accelerate productivity with [AI capabilities](https://www.atlassian.com/platform/artificial-intelligence).

### Enhanced collaboration

A single-source of truth breaks down silos and fosters better [collaboration](https://www.atlassian.com/platform/collaboration) between distributed teams. Collaborate, share information and make decisions faster.

### Built to scale

No matter the current size or your customer base or how big your vision is, the [Atlassian platform](https://www.atlassian.com/platform) is built to scale with your team's growing needs.

### Customizable solutions

Tailor your workflows to match your processes. Whether you follow specific methodologies or have custom requirements, Atlassian tools provide flexibility to adapt and scale with your teams.

### Cross-product automation

Eliminate manual tasks with [automations](https://www.atlassian.com/platform/automation) across Atlassian-owned and third-party tools.

## Telecom teams love Atlassian

### “We have real-time data at the team level and strategic level to make even better decisions, track milestones, and understand what we need to do to deliver.”  
**SAID BERRAHIL**  
Vice President of 5G Technology, DISH Wireless

[See DISH Wireless’ story](https://www.atlassian.com/customers/dish-wireless)

### “We have no shortage of processes and procedures throughout Nextiva, and these tools allow us to maintain simplicity so the company can focus on delivering value for our customers instead of managing processes.”  
**Josh Costella**  
Senior Atlassian Solutions Specialist, Nextiva

[See Nextiva’s story](https://www.atlassian.com/customers/nextiva)

### “We saw that Atlassian’s platform had the ability to be customized and tailored to the way we work. That was really important for us.”  
**Hamdam Bishop**  
Technology Operations Lead, Belong

[See Belong’s story](https://www.atlassian.com/customers/belong)

## Atlassian named a leader in the Gartner® Magic Quadrant

[Leader in the Gartner ® Magic Quadrant™ for DevOps Platforms](https://www.atlassian.com/gartner/magic-quadrant-devops)

[Leader in the Gartner® Magic Quadrant™ for IT Service Management Platforms](https://www.atlassian.com/blog/it-service-management/2022-gartner-mq-itsm-atlassian)

## Secure & compliant

Atlassian products are backed by industry-accepted certifications and comply with industry standards so telecom teams can feel confident their company and customer data remains secure.

## Resources for telecommunications teams

Browse white papers, case studies, reports and more to get all the information you need.

**Forrester Report**  
**The Total Economic Impact™ of Atlassian Jira Service Management**](https://www.atlassian.com/jira/service-management/total-economic-impact-hub)

**blog**  
**How to use predictive metrics to measure the success of your agile transformation**](https://www.atlassian.com/blog/jira-align/predictive-metrics-to-measure-agile-transformation)

**Whitepaper**  
**Four common scaling challenges and how Atlassian Cloud Enterprise can help**](https://www.atlassian.com/whitepapers/common-scaling-challenges-cloud-enterprise)

[Explore more enterprise resources](https://www.atlassian.com/enterprise/resources)

## Transform the way you work

Join the many telecommunications organizations already using Atlassian’s powerful suite of products.
