Boost sales and streamline retail processes

Track your sales pipeline, automate tasks, collaborate with your teams and keep initiatives on track with Atlassian’s versatile retail and sales management solutions.

Dynamic project management solutions

Atlassian’s diverse set of project management and collaboration products help optimize sales operations, including pipeline and workforce management, logistics, customer service, and more.

Operations & logistics

Jira Work Management provides a centralized and customizable way for sales and retail teams to streamline inventory management and logistics with clear visibility, dynamic tracking capabilities, and detailed reporting.

Explore operations & logistics

Tracking and reporting sales

From cold call to deal close, maintain organized, transparent, and efficient sales operations. Monitor key performance metrics with detailed data and analysis provided by Jira Work Management’s versatile features and seamless CRM integrations.

Explore sales tracking and reporting

Project & capacity Management

Organize and optimize your team around priority projects with versatile scheduling, task assignments, and advanced performance tracking in Jira Work Management’s user-friendly platform.

Explore the Jira project management template

Customer service

Improve customer satisfaction by creating status-sensitive tickets, service level agreements, and custom workflows to identify and resolve customer service inquiries with Jira Service Management.

Explore customer service

Get a head start with templates

Ready-to-use templates make it easy for retail businesses to start monitoring performance, collaborating across teams, and streamlining operations.

Jira Work Management
Task tracking
Organize tasks for a team or a personal project.](https://www.atlassian.com/software/jira/templates/task-tracking)

Jira Work Management
Process control
Take the repetition out of processes.](https://www.atlassian.com/software/jira/templates/process-control)

Jira Work Management
Sales pipeline
Track potential customers from new lead to closed deal.](https://www.atlassian.com/software/jira/templates/sales-pipeline)

Confluence
Email drip campaign
Keep the details of your email sends organized and the results clear for your team.](https://www.atlassian.com/software/confluence/templates/email-drip)

Explore more templates

Over 1,000 trusted integrations

Tailor Atlassian products to meet your sales and retail needs with a variety of integrations and applications.

Everything sales and retail teams need to succeed

Automated solutions

Eliminate repetitive tasks by automating processes and workflows so your team can focus on growing sales. No-code and low-code solutions make automation easy for non-technical teams.

Reporting and analytics

Advanced performance analytics provide valuable insights so you can make data-driven decisions, faster.

Seamless integrations

Atlassian solutions seamlessly integrate together and with a wide range of other CRM, ERP, Inventory management, and accounting tools so you can create an efficient, centralized workflow.

Knowledge management

Confluence brings everyone together on the same page and makes documentation and knowledge sharing a core part of your culture.

Centralized source of truth

Collaborate on everything from training manuals and company policies to meeting notes, project documentation, and marketing campaigns in one centralized platform, giving you visibility into every aspect of your retail and sales operations.

Built-in intelligence

Reduce manual work and accelerate productivity with AI capabilities.

Retail and sales teams love Atlassian

1/3

“This year, we’re starting to realize some economies of scale, and Confluence is helping us with that – and in making sure we’re not just hiring manpower for the sake of it. Instead, we're figuring out more efficient processes with leaner ways of communicating and documenting.”

Evan Maridou

Senior Manager of Operations, Bonobos

2/3

“Having one suite and one set for both automated and manual tests brought us down to two-week releases from monthly, then to weekly. We’re now at daily, which means this system scales.”

Justin Watts

Director of Productivity Engineering, Loblaw Digital

3/3

“Since we went live (with Jira Service Management), we’ve been getting a 4.9/5 satisfaction score on average, which has been fantastic to see. With the previous solution, we had nothing but complaints.”

Rob Crompton

Head of Service Management, The Very Group

Recognized as a leader by industry experts

Leader in the Gartner® Magic Quadrant™ for IT Service Management Platforms

Secure & compliant

Atlassian products are backed by industry-accepted certifications and comply with industry standards so telecom teams can feel confident their company and customer data remains secure.

Retail and sales resources

Browse white papers, case studies, reports and more to get all the information you need.

Learn more about Jira Work Management

Transform the way you work

Join thousands of retail and sales teams already using Atlassian’s powerful suite of products.